SABON Royal Passport
“Royal Passport”, SABON’s customer club, was founded with the purpose of establishing a long-term relationship with our customers, and build consumer loyalty.
You can join the club by purchasing Royal Passport card. This is a card with a bar code that gives you instant access to all benefits of the club.
- In maximum 72 hours from the moment you enter into possession of the loyalty card you receive an email with a username and password, with which you can login on our site at any time in order to benefit from all advantages granted under the card you own.
- If you have not received the e-mail with your login data or if you do not know it, the Username is identical to your e-mail address, and the password is the code on the back of your fidelity card (under the bar code, starting with 9).
- If you already had an account on our website, the Royal Passport card is associated with it, only replacing the Username with your e-mail addres, whereas the password remains the one you innitially established.
- If you do not manage to login as a Royal Passport member, please contact us to check and solve any errors.
- Always have 10% discount, for any purchase.¹
- We celebrate your anniversary! Your gift waits for you in any SABON store 15 days from your birthday and you just have to present the Royal Passport card and an ID.
- Royal Passport days - exclusive ULTRA discounts days, a couple of times annualy!
- A card with benefits easy to use in stores and online.
- You are the first to exclusively try new products and services.
- You are the first to learn about our promotions and surprises.
- Customer care at your service for any question.
We are always looking for solutions to offer Royal Passport members as many advantages and surprises.
1. From any SABON store
Royal Passport can be obtained from any SABON store, by filling in a simple form.
2. Online, on www.sabon.es
You can purchase online the loyalty card by adding it to the shopping cart, as any SABON product. From that moment you already benefit for that order (the one that includes the card) from all the advantages of the Royal Passport members , all discounts are automatically calculated and displayed in the order form.
In maximum 72 hours, your account on www.sabon.es will be activated.
The SABON fidelity card can be given to any person who is a Spanish citizen and over 18 years old.
The SABON fidelity card can be obtained in SABON stores, after filling in the subscription form. In order to receive the card, the owner must entirely fill in and sign the subscription form.
Incomplete forms or forms containing illegible or wrong information will be invalidated. The applicant receives the card immediately after filling in the special form.
Card possession is not conditioned by the purchasing of one or more products from the SABON stores.
Only one card is granted for each applicant.
You have the following advantages:
- Promotional prices
- Special offers for various events
- Any other special offers and contests organized by SABON
The locations where the card holder may beneficiate from discounts and offer are the following:
- Barcelona, C/Valencia 260
- Barcelona, C/Boters 8
- Barcelona, CC Illa Diagonal
- Madrid, C/Ayala 25
- Bilbao, C/Ercilla 33
- Tienda online www.sabon.es
When shopping in the SABON stores, the card holder must present the card to the cashier, in order to take advantage of the offers. The barcode and the client code automatically allow the 10% discount and other advantages offered to our faithful customers.
Card holders who haven’t the card with them when shopping cannot take advantage of the above mentioned advantages.
If the card is damaged, you can replace it in the SABON stores. In case of loss or theft, you must pay a fee for issuing a new card. The counterfeiting of this card is punished according to the laws in force.
As issuer, MARMOT COSMETICS SL has the right to discontinue at any time the validity of the SABON “Royal Passport” card. This can be done only after a prior notice of at least 15 business days, which will be published in a visible spot, accessible to all the clients, in all locations.